Theme Park Musing #12 – Experience is in the Present, Story is Not

Here’s a thing I’ve been thinking about. Most forms of story are inherently past-tense when you start looking at them with an experiential lens. When we talk about movies, the written word, and even most live performances – they’re past tense…even if they’re written or staged as if they’re in the present tense. If I read a book written in the present tense…like obviously those words aren’t appearing in front of me in the actual present. Presumably the book is a log of some kind that might have been written contemporaneously, but it still exists in the past. The present tense narration is merely a storytelling tool to make it feel more engaging. Same with future tense, though who the hell tells stories in the future tense.

But experiences INHERENTLY happen in the present. They cannot happen in the past, and they can’t happen in the future. They happen NOW. What exists in the future or the past is the STORY about that experience. I have an experience and then when I remember it my brain recreates it my head based on a STORY that it has constructed in the immediate aftermath. 

What this means is that when you’re storytelling for experiences, what you’re really doing is creating proto-stories. You can’t tell a story in the present, because the act of “telling” it puts it in the past. It put distance between the events and the participant. So if you’re trying to create an immersive story what you really have to does supply the building blocks of the story, the raw experience, and supply them in such a way that the story you want to tell will be created in the audience’s mind later.

That’s what experiences are like in real life. You get dropped into a situation, maybe with some prior knowledge, and have to piece together a narrative after the fact. In the present the narrative isn’t necessarily clear. That’s what makes you feel immersed and in the moment. Otherwise any attempt to make an experience is going to feel like “hey remember this other thing?” Or “hey look at these pieces of art”

What this means in practice is difficult to pinpoint, it’s not just as simple as “don’t explain things” or “there is no story”. Even people who are really good at doing it can have trouble doing it on a consistent basis. It’s not how the human brain works. The human brain makes stories and narrative out of everything it sees. The human brain doesn’t remember reality. It remembers the story about the reality. The task of the experience designer is to remember a story of some experience that happened to them, and then work backwards and ACTUALLY remember the pieces of reality that built that experience, so the story can be literally recreated for someone else, not just told to them. And of course it’s extra difficult because you’re not remembering at all, you’re trying to create something new. In some respects this is what “attention to detail” means in an experiential context.

When Marc Davis said his quote about theme park designers not telling stories, but creating arcs of experience, he was sorta right. The reason he didn’t think they were telling stories is because at that time the designers didn’t necessarily pursue storytelling with the kind of intentionality that a lot of us want to pursue today. Or they just told very, very archetypal stories. But they were doing it intuitively. (Which tbh is somewhat of a blessing, because approaching it with a specific outcome in mind makes the task a hell of a lot harder). And honestly the best attractions are clearly the ones where the designers were able to just tap into intuition and just flow. But I think it’s still useful to know what’s actually happening, so you internalize it. Like jazz music.

TL;DR I think the takeaway is that in order for something to feel immersive it needs to feel like “This is happening NOW.”  This is why rides that are environmental, with good transitions and a sense of actual space feel more immersive because the experience is plausibly happening in real time NOW. As opposed to being set pieces that we’re gliding past. And rides  that are more vignette-like and still good tend to be non-fiction or feature a lot of narration to tie it together (but not narration that just tells you what you’re looking at, narration that comments on the action instead). This is why experiences that don’t require you to pretend to be someone else feel more immersive, because there’s a sense of this is happening NOW vs this is an experience I’m entering. How much distance is there between me the guest and the actual physical elements of the story? Is this happening NOW and is this happening TO ME.

This is why creating elaborate backstories of a place can be a useful design tool. But only as a design tool. There are other ways to do it, particularly if you’re working on a small team, but if you’re working on a big team and want to create the building blocks of experience  that will add up to the story you want, you can create elaborate detailed backstories for every building and their inhabitants, stories that all relate to your big theme, and then the design of those buildings will reflect those stories, and then in theory those details will get reconstructed back in the audiences mind in roughly the way you intend. But the minute you start actually saying to the audience “here’s the baker’s house and the candlestick maker’s house” you actually end up shooting yourself in the foot, lodging your experience in the past and not the now. This is only one way to approach the problem, set dressers on films will essentially do the same process but its much more intuitive, quick, and less formalized. The main reason to formalize it though is in experience design teams can often large and hastily added details are a lot rarer – most need to be predesigned and built out of solid steel. 

I think this post is at the risk of soon rambling off and contradicting itself if it goes on too much longer, so I’ll stop here. It’s still a little hard to articulate. What I’m trying to get at is that story creation for experiences is indeed different than like writing a movie or novel. It’s a rawer form with less connecting tissue. And the impulse to provide too much connecting tissue can really do it a disservice. 

Note: I’m pretty sure Joe Rohde has said something partially to this effect, especially re creating the building blocks of story and not actually story, but twitter and Instagram are the opposite of conducive to searching for this.

Theme Park Musing #11 – What Actually is Themed Entertainment?

I’m starting to think that “good” themed entertainment design is actually a combination of two distinct design philosophies that are actually separate, just tend to occur together.

One is like themed entertainment design “proper”. Perhaps Narrative Design is a good word? This is the art of imbuing narrative and story and values into the built world.

But there’s also the philosophy of experience design, though that term has been so co-opted by UX people I think I need to distinguish it as like “radical holistic experience design” or “emotion design” or something.

And when we think about traditional theme park/themed entertainment design we’re really talking about those two things combining together. A theme park is a place that has been designed to tell stories about the world and reflect a value system back at us, but also meticulously crafted to create as frictionless an experience as possible, with specific guest emotions and states of being in mind.

Continue reading “Theme Park Musing #11 – What Actually is Themed Entertainment?”

Theme Park Musing #9 – The Carousel of Progress

When you think about it, there has to be something really sophisticated about the storytelling structure of The Carousel of Progress. Not many stories have a recurring cast of characters that essentially relive the same scene over and over again while experiencing no character growth, no real conflict, no real plot, and yet somehow lead to a satisfying conclusion. In fact the point of the “plot” of each scene – if you can even call it a plot – is that everything is perfect, there are no unsolvable problems, and life is pretty great. But, I think, that understanding how this attraction tells it story is actually key to understanding how many attractions, many of the best attractions – especially of the 60s, 70s, and 80s tell their stories. 

The carousel of progress is a great example of story that tells itself almost entirely with subtext and an awareness of the context that its audience lives in a different time period than the one depicted. The story depends on a permanent, though subtle, break in the fourth wall. Even though we don’t play much of a roll in the events depicted, we are none the less characters in the story that the other characters (well character – father) acknowledge. We actually play a fairly major roll – because even though it’s not made explicit with an elaborate justification or plot, and instead through a very presentational formalism, we are essentially playing time travelers visiting the same kind of family in 4 different eras and this is when you can start to break down how the story actually functions.

And it functions because the main characters of the story aren’t actually the humans we see, but actually ourselves and, more importantly – the setting. I’d argue that the setting is actually the protagonist of the show. Which is a kind of weird thing to consider but it is the thing which experiences change and growth over the course of the plot. 

Traditional stories happen by seeing a main character, the protagonist, go through some sort of change or growth over time. And some fancy stories, say beauty and the beast (someone else pointed this out to me but I don’t remember who) separate the main character and protagonist. Belle is the main character, but she is arguably not the protagonist. She’s pretty much perfect in the beginning and perfect in the end. The story is of Beast – he’s the one that grows and develops over the course of the story. He’s the one with the flaw who eventually overcomes that flaw. 

And then we get to theme parks, and the carousel of progress – where a new structure emerges. But it’s actually pretty similar to the beauty and the beast scenario above. 

Enter us. We are the main characters, it’s our POV that shapes the story we see. But alas we’re not the protagonists. For the purposes of the story – we’re perfect. We don’t really need to change. We’re here to observe the change, perhaps facilitate the change. The SETTING is the protagonist. It is flawed, it needs to change. 

And by setting I’m not referring to just the set. The setting is the entire world of the scene of the story. And a 2019 coffee shop is not just demarked as a 2019 coffee shop by the presence of a chalkboard menu and cold brew espresso machine. But also by the numerous laptop toting hipsters waxing Abraham Lincoln beards, the woman in the corner unjamming her manual typewriter, and the guy who just arrived on a unicycle. These characters are part of the setting, and their micro stories make it come alive. 

And so we get to the carousel of progress. The first scene we see is a white bread American family circa 1900. Remember the setting itself is the character. And over the course of five minutes it says to us (also characters) “hey isn’t this great! Everything is perfect.” And we say back (in our heads) – “yeah not really, haha you’re so quaint”. From our point of view, the setting is flawed. The technology is old and antiquainted and the people are happy with it. They haven’t seen the light! And so we move on and the setting moves on, and changes, tries to impress us, and the cycle repeats until we reach a point where the setting (at least when the attraction debuted) can say “wow look how great I am” and we can respond back “yeah actually you’re right! You’ve met and surpassed my expectations” Hell in this way, the audience is in fact the source of the conflict and I daresay a kind of antagonist – in the sense that an antagonist is the motivation for change. 

And this conflict, this relationship, between the setting (as a character) and us helps us too. Just as Belle might have learned some new things about life along the way of her journey so have we. When we initially saw the setting – we laughed and said “oh how quaint”. But as the setting grows and develops over time and we see patterns repeat – we start to notice those patterns in ourselves and our own lives. The theme of the continual march of progress, and how we don’t even know what wonders await us, manifests itself in us as the pattern in the character becomes obvious. 

This is how The Carousel of Progress works, and, I think, many other traditional attractions. How the original designers of that age were able to do something so sophisticated, tell a type of story that is so rare – but so full of potential, and do it basically intuitively – damn I don’t think I’ll ever know that. But, in terms of what’s actually happening, by god I think I actually GET it now. 

And shout-out to @pureimagineering because his theory of triple perspective storytelling very much helps inform this.

Theme Park Musing #8 – Disneyland’s Theme

People tend to analyze Disneyland as a thematic treatment of America and American mythology – which is definitely an accurate reading – and the optimistic point of view is often characterized more as like a tone or even a flaw. But sitting here this morning listening to Put on your Sunday clothes (a song that plays on Main Street and about relentless aspiration) it’s occurring to me that perhaps even more than American mythology optimism itself IS the theme of Disneyland. It runs through every land and every attraction and is reflected back at us through various lenses (namely American, white, upper middle class lenses). In fact I think the general critique so often heard might be exactly backward: that the theme of Disneyland isn’t about America with an overly optimistic lens it’s about optimism with an overly American lens. And that its flaws (if they are to be considered flaws) come from that.

Each land in the park reflects a distinct period of either history or culture where optimism and hope for a better tomorrow are at its zenith, at least from that lens. That IS the common thread. We enter Main Street USA right at the turn of the century – a period before the depression and before the World Wars where the marvels of technology are making life better on what seems a daily basis. Where steam trains carry us off onto exciting destinies, where everything is colorful and rosy, architecture is over the top, and people wear their Sunday best every day. People in this sleepy town coming into its own dream of the people they’ll be one day, the things they will achieve, the wondrous things that await them, and whadaya know at the far end of the street a shimmering castle beckons them forward towards their dreams – a symbol of things to come.

At the hub a series of adventures await us – each a microcosm of the same story. In Adventureland a “untamed” jungle is awaiting man to conquer it, unveil it’s riches and/or unveil itself as the tropical paradise it was always meant to be. A similar story awaits in Frontierland where the promise of manifest destiny is new, gold awaits, and the horizon is limitless. In New Orleans Square it’s a party all the time and a reflection of the promise of the west, both a realization and one of the last stepping off points before the frontier. In Walt Disney World this theme is even better reflected as Liberty Square and revolutionary America is swapped in – another era in which fears and darkness are cast off in favor of a new vision of what a better tomorrow could look like. On the other side of the hub, a literal vision of tomorrow, Tomorrowland reflects what Main Street might look like in hundreds of years: technology has fulfilled it’s promise, no one wants for anything, the world and universe are at peace, convenience and leisure are everywhere, and all sorts of transportation are waiting to whisk you off to literally anywhere you please. And finally Fantasyland, usually the hardest land to fit into the “americana” interpretation, fits perhaps most with the optimistic and hopeful theme and is fittingly at the heart of the park. Here we see a land inhabited by characters with often terrible pasts, overcome them and achieve their dreams. Snow White and Dumbo overcome abuse and trauma. Peter Pan teaches children to fly, an archetypal metaphor, and hold onto their childhood.  Mr. Toad has crazy fun with friends, Pinocchio and Geppetto get their wish and overcome heartache and fear and loneliness. Alice escapes the doldrums of victorian life, etc, etc. And off in the back corner of the park, which I’m sure if it had been designed from day one, would have laid straight back from the castle: the end of the yellow brick road as it were,  lies a monument towards optimism, cooperation, and a better tomorrow again in the form of “it’s a small world.” It’s telling us that to achieve the dreams of the future it will take all of us uniting together.

Disneyland and the Magic Kingdom therefore are really embodiments  of the Disney ethos of their time: a strong conviction that the world is an exciting amazing place and no matter how bad things might have been or look to you now, a great big beautiful tomorrow lies just a dream away. And notably, that it’s up to us as a whole to take us there. The lands not only celebrate optimism but human achievements in realizing that optimism  – whether it’s man conquering the jungle or frontier, the creation of a modern democracy, or characters escaping their haunting pasts. The park even tells us that death isn’t to be feared but enjoyed! (The haunted mansion). Perhaps it’s no surprise that these parks are more popular than ever before, given the world we find ourselves living in at the moment. 

The flaws in the park’s treatment then, aren’t the optimism itself, but rather the somewhat outdated, very white, very American, very classed stories it chooses to tell – particularly on the western side of the park (and perhaps with its historic coziness with monopolistic corporations as well) that were only optimistic and pleasant for the people who wrote the history. For the time they might have been appropriate given the audience they were designed for, but today some of the implications can make you a bit uneasy. I’d still hold that the bones are good, that those settings can still reflect themes of optimism while becoming more aware and inclusive, and indeed over time we’ve seen very slow changes to that effect. For example, Thunder Mountain – while initially perhaps a glorification of gold mining has over time with various story changes become more and more of a morality play about what happens to those who are reckless in their pursuit of profit – something a certain company might take a lesson from. I for one, as perhaps one of the more obvious examples,  would love to see what a Disneyland would look like with stories of the immigrant experience of the same time period paralleling those on Main Street. At any rate, like America, Disneyland is flawed, but it’s themes are solid. Optimism, hope for the future, and the responsibility to foster that future, are the themes that lie at the heart of the stories it tells and why people keep coming back.

P.S. This again reinforces the idea that I think Joe Rohde first articulated: that theme parks NEED themes in the literary sense to achieve their full potential and be effective: that that is what separates the good from the bad park executions, and Disneyland in particularly is a great example of what occurs when nearly every element of the experience serves to reinforce and drive home a particular message.

Theme Park Musing #7 – Accessibility

Those of you that follow the blog know that accessibility to as many guests as possible is something I care a lot about as I wrote before in this article. The following was part of a late night tumblr post series.

Based on some quick research:

  • 20% of America has some sort of disability.
  • 20% of Americans are over 60.
  • 20% have anxiety disorders
  • 20% have chronic pain
  • 5% is dependent on some sort of mobility device
  • About 5% of women are pregnant at any time
  • 30-60% of the population is in a body that a park might deem “too large”

Theme parks are for everyone, and if you’re not designing for this huge segment of the population then who the hell are you designing for? Everyone deserves to be able to have fun and do cool things. Doing the math – and assuming there’s significant overlap in the categories that means on any given day there are 40-70 THOUSAND people at Walt Disney World and maybe 15-24 THOUSAND people at Universal Studios that are probably not able to experience at least one, and likely more than one, attraction (assuming they don’t self select out and choose not to visit – which assuredly happens).

And a followup:

Yes there is always room for nuance but I have trouble with being the nuanced voice in the room on this topic because there are too many people, nearly all people, who will reply “but what about X, they just CANT be accommodated that’s impossible, that’s too much effort, that’s too small of a need” and when you keep following that logic that’s when you get a ride like like flight of passage which somehow got built without one stationary seat, or Potter which somehow got built while forgetting that tall people and people with 40 inch waists exist.

Yes it’s probably not safe to put a wheelchair on a rollercoaster but I’m also not sure there really has been much effort to try. Yes some rides inherently are very full of motion which might rule them out for some guests – but at the same time parks haven’t put much effort into making motion free versions – whether that’s alternate programming, or a walking path through a ride, before or after park hour tours of attractions, virtual reality recordings, etc.

For instance – tower of terror could easily be programmed for the drop sequence to be essentially just like a normal elevator – letting people who can’t tolerate drops, or have prosthetic limbs, etc experience the show scenes within. Just having this option say, once an hour, would be a huge improvement. Motion base rides like Indiana Jones and Dinosaur could easily have the motion base deactivated – will the ride be suitable for everyone then? No. But probably more suitable for more people if such an option was available.

And there’s room for priorities – there’s always going to be some condition, some edge case, that is impossible to foresee, or would just cost so much money as to make impossible. But the problem is now much of the time theme parks act as if there are no conditions or edge cases at all. And frankly if you’re gonna spend a billion dollars on an attraction and you pride yourself on doing the impossible it’s hard to find any excuse for not making sure there’s room for everyone. Yet, often the attitude seems to be: If you don’t fit the mold of a plastic dummy that describes an average human that no longer exists tough shit. Yes focus on the most common accessibility needs first, but that doesn’t mean stop at item 1.

I know too many people for whom almost nothing at a theme park is open to them – they pay the same price of admission as anyone else but with a quarter or less of the experiences available. I’ve seen too many people get so excited about seeing something only to be crushed when they find out the park didn’t think about them – didn’t consider the fact they existed. I’ve personally experienced the shame and humiliation of barely fitting in a seat and being forced into it. I know too many people with disabilities who’ve been left out entirely. I can’t in good consciousness gush about how amazing theme parks are to my friends when I know that so much of what I gush about they can’t experience. And it’s hard to find much room for nuance in those moments.

Theme Park Musing #6 – IP

The problem when you only want to use IP, is that you really start to narrow the scope of your offerings and everything starts becoming a bit homogenized. How many nighttime spectaculars can you have that feature the same dozen or two films? The same ones that all the rides you went on were based on, and the shows, and the food, and shops, and merchandise, and supplementary experiences, etc.

Don’t get me wrong I think the use of IP can be great, and Disney – for example – certainly has a lot of good ones. But still a family visiting the resort for the week in  the world of a nonstop barrage of princesses and Pixar is going to be overloaded. And the target audience becomes smaller as well – only people who want to be overloaded with Mickey and friends. The beauty of WDW as it was for a long time, and still a bit to this day is the breadth of what is offered. Each park gives a different experience, a different tone, etc. Unique one of a kind of experiences like Hoop Dee Doo, La Nouba, the Safari, World Showcase, etc all are products worthy of a Disney name – but they’re Disney because they’re family oriented and they’re quality, not because they fit in with a tightly vertically integrated set of brands.

And this IP issue applies to all parks, not just Disney. Why limit yourself to a narrow catalog of flavors that have been hashed and rehashed and arguably no one wants in the first place? You risk turning your parks from interesting one of a kind experiences into just another manifestation of the toy section at Walmart.

It’s really a push to commoditize – to turn everything into a franchise; and frankly theme parks have historically served to get us away from the mass francisization of the rest of our world – places full of unique individuality. Instead, today they’re becoming prime examples of that process – shopping malls mercilessly cut into distinct marketing verticals.

There’s room for some of this to happen, room for a lot of it to happen without ruining what is there – but that room isn’t endless and the trends are worrying. Theme parks, like any form of art, need to be able to stand on their own, not just be an elaborate merchandising and advertising branch of their parent company. People can sense that and sure they’ll visit because they’re interested- but people visit World of Coke or the Hershey Factory once or twice. They don’t form emotional bonds with them – and if you want your guests to keep coming back – like the current crop of guests you’re relying on – you need to create those emotional bonds which means you need to create something that actually says and means something and isn’t hollow. That’s why the current crop of guests is so loyal – because of the decades of attachment and experiences that have preceded.

And furthermore for theme parks to be successful,memorable, impactful – they need to be cohesive, they need to have a point of view, they need to have themes in the narrative sense – not in the Birthday party sense. Otherwise they’re forgettable and trivial. This is obvious to anyone who has been to a castle park, Animal Kingdom, old Epcot, Disney Sea, and even Islands Of Adventure to a degree. And yet it’s continually ignored by people in charge.

Anyway this rant has gone on long enough – and I am optimistic, the people at the top might not have their priorities in great places but the people in creative positions do. The people that work at Pixar and Disney animation have worked out a nice balance of being able to tell great meaningful stories while still balancing the needs of the corporate overlords and that leaves me hopeful that the same can happen in the theme park world as well. And I’ll be the first to admit there’s a lot of underutilized IP that should have been turned into attractions ages ago – what we see these days is in no small part a reaction to that. And maybe one day, almost certainly one day, new unique experiences will again be a priority – breadth, variety, and novelty will be the new vertical integration as business strategies constantly shift. But at any rate it’s still frustrating, and worrying, and we’ll just have to see what happens.

Theme Park Musing #5

The more I think about it, the more I feel that if themed or experiential entertainment ever wants to be used to cover more serious subject matter or broaden the type of stories it can tell we’re going to have to see a return of the abstract to the medium.

For example, say you wanted to tell the story of a grieving widow and say something about the intense power of grief and how to eventually make piece with it. In a literal themed entertainment world, where everything has to have a justication, how can you tell this story? The impulse I think in a VR experience might be to put you in a first person POV to see the events that happen to her from that angle. If you were building a ride you might be put in a funeral carriage and see the funeral.

Do you see how these approaches are limiting? Dare I say inappropriate? A first person POV merely shows you what she saw, and strips you away of a character to empathize with. Gives you no idea how she felt. A funeral carriage ride is something out of a black comedy and would have difficulty telling the story through mere vignettes. And literal conventions might have the grim reaper start chasing after us. Which is again besides the point.

But what about a journey through memory and the landscapes of the grief-ridden mind? THAT could be powerful. The landscapes and creatures within could conjure up terror and compassion directly in the audience as they experience it themselves and memories playing within could create the story of the widow herself. But if we do this through current literal practices the impact might be wiped away. How do we get inside her mind? A new sophisticated shrinking ray? An inception like system to get into her dream world? Why do we need to burden ourselves with such conceits when they detract from the story we’re trying to tell? Instead of trying to make the experience literally real let it be an abstraction to let the emotional and metaphorical reality manifest.

Perhaps we enter her house and see that something is wrong. It’s a mess. No one has cleaned in weeks. We move into another room where photos are all gathered by a chair. All feature the same man. On the TV the same home video of a happy couple living their life loops.

We enter a black space. An excerpt of a diary is the only visual – projected on the wall is reads “Frank is dead”. A chain of unadorned black vehicles moves underneath it and we board.

We hear the sounds of a woman sobbing as we enter a cavern pouring with waterfalls. In the waterfalls one can see those home video images again. Perhaps in another scene we’re in a dark forest and terrifying animals chase us. And at the end, after seeing the funeral first hand, maybe we come across that TV near a window and it turns off. A sunrise is seen peaking from behind. Another black room and a excerpt from a diary appears “but I am alive”

Obviously this would be fleshed out farther – but the potential that the abstract gives us is immense – and is why I’m such a fan of presentational design. It lets you dive into the heart of a theme without being burdened by conceit. Is it always the right approach, probably not. The literal approaches have their own benefits to offer. But together I think is where magic can happen.

Theme Park Musing #4

Original Photo found here

I feel this is a good example of the approach to themed design that was taken in the early days of Disney and kept going in some form until the end of Presentationalism in the late 80s or early 90s.

Mermaids don’t literally belong in a land about the future of real life. And submarines don’t literally belong circling a lagoon at the base of the Matterhorn while a monorail circles over-head – unless you want to concoct some story about how this is deep in the future after nuclear wars and climate change have ravaged the earth. The oceans now are at the base of the Alps, civilization has returned, and humans’ mutated ocean dwelling descendants live peacefully with their still original type human breatheren. Not quite the same tone.

But no that’s not what’s going on here. Rather than a landscape formed by an explicit story, this a landscape that’s channeling more abstract, symbolic thinking – something Carl Jung I bet would have a lot to say about. The point isn’t to create a logical coherence, but an emotional right-brain one. This is something Walt was instinctively good at and occurred all over the park. Disneyland as a whole functioned as a landscape of the dream world and collective unconscious rather than the literal world. Environments and attractions weren’t based on necessarily how something is or should exist – but on how people imagine or expect to exist. It’s an environment built on mental associations. From the moment the body of water the submarines were to circle around was conceptualized as a crystal clear lagoon (another more symbolic reality than literal) it became obvious that mermaids should swim in it – because that’s what happens in the crystal clear blue lagoons of the mind. Disneyland conjures landscapes of the imagination and is better off for it. And while I immensely enjoy the insanely detailed literal and concrete (pun intended) hyper-real landscapes of the Rohde school – particularly because he and his team alone really seem to understand what is necessary to make that sort of approach work – I wish that themed entertainment designers would understand that that approach is not the only way, nor often the best way, and there are at least two other options just waiting to return to the stage if someone bothered to look (or was free to).

I’m not asking for a return of mermaids to the lagoon – the whole situation kind of was drenched in 1950s misogyny – but god I want the freedom of that sort of abstract and free-associative thinking to be allowed to make a comeback. Granted as long as we’re in the IP age that seems hard to do.

Theme Park Musing #3

You know it’s ironic…modern ride systems give you the ability to time vehicle movement and scene interaction to the microsecond giving a supremely individual experience and yet…

This ability is actually a trade off. The more control you exert over the specific Movement of the ride vehicle and scene elements the less control you have over the actual amount of time spent in any one scene.

Think of it like this: in an omnimover, or freefloating boat ride the vehicles are essentially a chain moving at a constant speed. Because of this the scenes play on loop – meaning that it doesn’t matter when a vehicle enters or leaves the scene. A scene can be as long or as short as you wish because nothing has to reset for the next vehicle.

Now look a ride with individual cars and scenes that are specifically triggered for each vehicle. While it’s an oversimplification, essentially each scene is limited to being exactly the duration of the dispatch interval between vehicles – because the vehicle has to leave whatever scene element in time for it to reset and be triggered by the next vehicle.

So even though in the latter case I can control exactly when the thing will trigger, and can control exactly where the vehicle is, what I can’t do is really have any control of how long the scene is.

Now my background is as an editor – telling stories with pictures and audio over time. And one of the most crucial storytelling tools is the proper use of pacing – imagine how handicapping it would be if every shot or every scene in a movie had to be the exact same length – that really affects your ability to use rhythm and pacing to affect the audience – instead resorting to how fast the shots move or how many things happen within a certain amount of time.

It’s a well known criticism in the theme park community I think that many modern attractions really struggle when it comes to pacing – things often continue to get thrown in your face one after another with no downtime. More attention should be paid to it….and while that can be done without going completely back to looping scenes, I do wonder if perhaps the reason that so many of the old grand attractions resonated so well is they were at great liberty to vary the pacing, vary the size and duration of scenes to their hearts content – much more able to tell the story with the use of space itself. I’m not sure, but I’m leaning towards yes.

Of course, then the question becomes, how do you get the best of both worlds? How do you get precise control of vehicle speed, position, and triggering of effects but retain the ability to make scenes as long or as short as you wish? I think there are probably ways to do it, and perhaps we’re starting to see it in small places, but it’s definitely something to keep in mind.

Actually, this is probably why the omnimover is such a great ride system – you get full control over the duration, and scale of scenes by having looping scenes but also get precision storytelling through the use of triggered audio and narration within the vehicle.

Note: this is really more a discussion about triggered scenes and events, vs. non-triggered scenes than it is ride-systems. And a discussion about whether you’re aware of other riders and becoming aware of their perspective of the show or not. They just tend to be related.

Theme Park Musing #2

What’s your take on the frozen ride at epcot?

I actually like the Frozen ride at Epcot, especially considering they had to adapt an existing ride track to a completely different kind of story. The animatronics are jaw-dropping, it does a good job at capturing some of the feelings and emotions and beats of the movie (and songs) while still being original enough to offer some novelty. In short, it gets right pretty much everything Mermaid gets wrong. There are some bits of weirdness since its an overlay. The backwards portion, and final drop are somewhat unmotivated and the lift hill being the “climb” to the mountain is a good idea that feels a little forced. And a viking longboat is probably not the vehicle you’d have chosen if you were designing from scratch. But those are pretty minor issues, what they deliver in a fun experience overshadows their lack of narrative necessity – perhaps largely because the bones of the previous ride layout beats were well constructed to begin with. And I love that they combined load and unload to give 2 new scenes, and that new scene post drop. Definitely a stroke of brilliance there. In short, it’s probably one of the best D tickets around.

My issues with the attraction all come from a more aerial perspective. For starters it was downright idiotic to give a property as popular as Frozen to a ride with as limited a capacity and small a queue space as Maelstrom. That ride was designed as like a D ticket in the freaking 80s. Frozen could easily eat up the capacity of Universe of Energy and Flight of Passage combined for the next decade. So that was a dumb, shortsighted move presumably motivated by a desire to make it happen as fast and cheap as possible. Or perhaps it was brilliant move, factoring in what Epcot will look like in 2030. I don’t know if I want to give the company that much credit though.

And speaking of that other elephant in the room, there’s the question of whether the ride belongs in Epcot at all. While the course of events that led to its placement in Epcot sort of make sense (it was the park most in need of a new addition at the time, and MK-the logical choice, needs an attendance boost like Joe Rohde needs a bigger earring.) from a creative standpoint it’s definitely problematic. I honestly don’t know where I stand. Thematically, it doesn’t belong in the Epcot of 1982. That was a park focused on adults, on the world, on real life, on culture, on humanity, on education and high-brow entertainment. But Disney has been running away from that Epcot since 1982, arguably even since Walt died, resulting in the schizophrenic park we have today. If Disney has recognized it doesn’t have the desire, or courage, to pursue that (which I think it finally has – the alternatives to reinforce the Disney brand as it stands today are just too tempting to the underlying business) then perhaps it has realized it’s better if Epcot was something different altogether. The Disney of today is a different company than of yesterday, focused much more on cultivating its brand through the use of specific properties and sub-brands rather than more vague ethereal notions of a certain type and quality of experience. Epcot transitions from being about the real world and the places within to the Disney world and the things that happen there. The countries within World Showcase are the backdrop for your own adventures with the characters that reside there or near there instead of being about the countries themselves. And futureworld instead of being about humanity’s optimism about the future and the faith in our ingenuity to solve the problems of the world, is again turned more into a backdrop of just “the future, technology, and such”. The structure of the park, once deeply embedded with its meaning becomes more of a plot device to tell the stories they want to tell. In some respects, perhaps this a better option, considering that the ideals of the original Epcot were always tainted by the pressures of the corporate influence that were necessary to get it built and stay operating. Although, ironically Disney is probably now better positioned than at any time in its past to create that original vision without need of corporate sponsors. And Disney’s current target audience is likely not nearly as interesting in edutainment, learning on vacation, or having a high-brow experience. I am, but I’m also the person that listens to a couple dozen hours of NPR a week and is currently reading Carl Jung. I’d argue that Disney (and theme parks in general) are shooting themselves in the foot in the long run by narrowing the audience they target to such a narrow range, are narrowing the world-changing potential of what themed entertainment can be, but god that is a discussion for another day. Anyway….

Frozen absolutely fits in that Epcot, the new one that is being developed before our eyes. With Ratatouille in France, Poppins in the UK, Aladdin in Morocco, Guardians of the Galaxy and Mission:Space in Futureworld – yes it totally fits. For better or worse, it’s the direction Epcot has been unconsciously headed in for a long, long time from the moment characters started meeting and greeting there. And given that it’s been happening unconsciously already, I’d much rather them start consciously shaping it that way so it’ll at least have the hand of a unifying voice again.

So yeah that’s a lot more than you asked, but you asked me.