The Four Elements of Themed Experiences and 5 Act Structure

This might not be my most eloquently prosed post, the final stretch of grad school is upon me and time is at a premium, but I have thoughts I want to share.

So I’ve been doing a lot of thinking into how to develop impactful and fun stories and attractions and I’ve think I’ve narrowed it down to 4 elements, from which the entire experience evolves. 

The first two are often talked about by Joe Rohde. First you have,

  • Theme: the moral of the story or message of the storyteller.
  • Subject: the “actors” that illustrate the story. Not only characters, but also place. 

Then there’s two more I’d like to add. 

  • Experience: this is the core event you will witness or participate in. Only a few words. Think archetypes.  This is similar to the aspirational quality that some theme park designers have talked about, but more importantly it is the lens through which the entire story will be framed.
  • Journey: the way we get there or specific premise. Think of it almost like a writing prompt. (Note: I debate whether journey belongs here because it’s somewhat determined by the other three)

You put the four together and the beginning of an attraction story begins to take place. 

For example in Rise of the Resistance we can see that 

  1. Theme: Good Vs. Evil. Evil will lose. 
  2. Subject: Star Wars. Intergalactic Civilizations. Spaceships.
  3. Experience: Prison Break
  4. Journey: Recruited into a space army and captured. 

Or The Haunted Mansion

  1. Theme: Death is actually kinda funny.
  2. Subject: A Haunted Mansion
  3. Experience: Guided Tour
  4. Journey: Deciding to visit that old creepy mansion

Of course there’s room for interpretation but with these four events you begin to see how any satisfying ride might be crafted. Even at random. Say you have. 

  1. Theme: Be careful what you wish for
  2. Subject: Construction Equipment
  3. Experience: Flight
  4. Journey: stumble into an abandoned construction site at night. 

One can start easily piecing together an attraction from this. Bob the Builder is tired of construction and wishes to do something more glamorous. We stumble upon him in a construction site right as he makes a wish for more excitement – causing the construction equipment to come alive. But it quickly grows dark as the construction equipment doesn’t like being unappreciated and chases us into the night sky on a whirlwind journey. Eventually it all comes to an end and Bob and us both realize that life is plenty exciting as is. 

Where this framework gets really exciting is how it ties into narrative 5 act structure. You have your four pieces of framework. Now what? Well let’s look now at classic five act structure. You’ll remember it from English class. I’m no expert, but here’s my summary

  • Act 1: Exposition: the world is introduced
  • Act 2: Rising Action: the main character sets out on a journey
  • Act 3: Arrival: the character achieves their initial goal. But at the midpoint of this act something happens which changes the equation and sets them on a new journey
  • Act 4: Journey Home: character sets off on the final quest. The final confrontation occurs at the transition to act 5
  • Act 5: Resolution and Denouement

The key thing to remember is that each key moment in the story occurs at an act transition, with the third act split in two – the key reversal occurring there. (All of what I’m about to say could be mapped onto 3 act structure too, but I think 5 makes it easier to talk about). 

So anyway…you’re building a ride. What goes where? Well I’d propose that nearly all attractions follow a simple rule. The Journey is everything that happens before the midpoint and the Core Experience is nearly everything that comes after. The theme and subject are what color each scene within and determine the ultimate outcome.

In modern attraction design it looks something like

  • Act 1: Entrance and early queue. The setting and world are introduced.
  • Act 2: Queue: the queue takes us on a journey into the world on our way to a promised experience (not always the core experience, but often). We learn about the world, and it’s rules, and why we’re there.
  • Act 3 Part One: Preshow: We arrive at the promised destination and new information is revealed that will set us on a new quest.
  • Act 3 Part Two: Load/secondary queue: The core experience (which follows its own three act structure) begins
  • Act 4: The Ride: We live out the meat of the core experience which leads us to one final climatic moment. 
  • Act 5: Climax & Exit: We experience the climatic moment of the core experience, and the story quickly resolves itself as we exit the vehicle with a denouement then or shortly thereafter. 

For example Indiana Jones and the temple of the forbidden eye:

  • Act 1: We come across an archeological dig at a temple
  • Act 2: We venture into the temple to see what’s up and learn this is a creepy place.
  • Act 3 Part 1 : we come across Sala and he tells us about quest expeditions we’ve somehow signed up for and the legend of the forbidden eye. Also we need to find Indy.
  • Act 3 Part 2: we decide to go on our own expedition (the core experience begins)
  • Act 4: The expedition throws up many obstacles of increasing threat level, preventing us from rescuing Indy until
  • Act 5: We nearly get crushed by a Boulder and narrowly escape. Indy lectures us since we were the ones that needed rescuing and we slowly make our way out of the scary temple. 

Or Rise of the Resistance

  • Act 1: We find the rebel base
  • Act 2. We are tasked with a mission to space but something goes wrong
  • Act 3 Part 1: We’re captured and thrown in prison
  • Act 3 Part 2: We’re rescued and begin our prison break (core experience)
  • Act 4: We journey through the prison facing increasing obstacles trying to make our way home until
  • Act 5: a final climatic encounter and daring escape pod run. We’re told we did a good job and exit.

As long as queues are long, and rides are short I predict this is the specific way we’ll see the structure implemented. What’s interesting though is looking to the past to see how rides and attractions then still followed the same structure BUT implemented it differently.

For example, before queues were really designed as part of the experience, it was common for the ride to begin as early as the beginning of Act 2. Let’s reference Pirates of the Caribbean (California version)

  • Act 1: We are introduced to New Orleans square and the Blue Bayou.
  • Act 2: We begin a journey through the bayou and enter mysterious caves
  • Act 3 Part 1: We learn that pirates used to inhabit these caves
  • Act 3 Part 2: The pirates materialize and the core experience of seeing pirates do pirate things begins
  • Act 4: Pirates do pirate things until
  • Act 5: The town climatically burns down, they all drunkenly kill themselves, and we exit this fever dream and end up back where we started.

Now consider how Pirates was adapted when it moved to Florida and it adopted the new-fangled immersive queue. The immersive queue replaced The Journey portion of the ride leaving only the Core Experience. The overall structure of the story was preserved, but what specific elements achieved it changed.

There’s even a ride that has a more unusual implementation. Let’s look at The Living Seas. For starters

  1. Theme: The ocean is majestic and cool
  2. Subject: Seabase Alpha
  3. Core Experience: Explore an Alien World (And/or aquarium)
  4. Journey: Specialized technology takes us deep under the sea

Now:

  • Act 1: We’re introduced to the history of sea exploration in a museum and documentary
  • Act 2: We begin our journey under the sea via Hydrolator
  • Act 3 Part 1: We take sea cabs to further our journey
  • Act 3 Part 2: We arrive at Seabase Alpha
  • Act 4: We explore Seabase Alpha (core experience)
  • Act 5: We leave Seabase Alpha via Hydrolator

This is the only attraction I’m aware of that has used the ride as a journey rather than the core experience. It’s an unusual implementation but it just goes to show that any means can be used to achieve any part of the structure, as long as all parts of the structure are there, you get yourself a satisfying experience.

The more I think on it, the more I think nearly all attractions can be conceptualized in this framework, and better yet this framework provides a nice blueprint to develop new attractions. Does it apply to your favorite?

Theme Park Musing #8 – Disneyland’s Theme

People tend to analyze Disneyland as a thematic treatment of America and American mythology – which is definitely an accurate reading – and the optimistic point of view is often characterized more as like a tone or even a flaw. But sitting here this morning listening to Put on your Sunday clothes (a song that plays on Main Street and about relentless aspiration) it’s occurring to me that perhaps even more than American mythology optimism itself IS the theme of Disneyland. It runs through every land and every attraction and is reflected back at us through various lenses (namely American, white, upper middle class lenses). In fact I think the general critique so often heard might be exactly backward: that the theme of Disneyland isn’t about America with an overly optimistic lens it’s about optimism with an overly American lens. And that its flaws (if they are to be considered flaws) come from that.

Each land in the park reflects a distinct period of either history or culture where optimism and hope for a better tomorrow are at its zenith, at least from that lens. That IS the common thread. We enter Main Street USA right at the turn of the century – a period before the depression and before the World Wars where the marvels of technology are making life better on what seems a daily basis. Where steam trains carry us off onto exciting destinies, where everything is colorful and rosy, architecture is over the top, and people wear their Sunday best every day. People in this sleepy town coming into its own dream of the people they’ll be one day, the things they will achieve, the wondrous things that await them, and whadaya know at the far end of the street a shimmering castle beckons them forward towards their dreams – a symbol of things to come.

At the hub a series of adventures await us – each a microcosm of the same story. In Adventureland a “untamed” jungle is awaiting man to conquer it, unveil it’s riches and/or unveil itself as the tropical paradise it was always meant to be. A similar story awaits in Frontierland where the promise of manifest destiny is new, gold awaits, and the horizon is limitless. In New Orleans Square it’s a party all the time and a reflection of the promise of the west, both a realization and one of the last stepping off points before the frontier. In Walt Disney World this theme is even better reflected as Liberty Square and revolutionary America is swapped in – another era in which fears and darkness are cast off in favor of a new vision of what a better tomorrow could look like. On the other side of the hub, a literal vision of tomorrow, Tomorrowland reflects what Main Street might look like in hundreds of years: technology has fulfilled it’s promise, no one wants for anything, the world and universe are at peace, convenience and leisure are everywhere, and all sorts of transportation are waiting to whisk you off to literally anywhere you please. And finally Fantasyland, usually the hardest land to fit into the “americana” interpretation, fits perhaps most with the optimistic and hopeful theme and is fittingly at the heart of the park. Here we see a land inhabited by characters with often terrible pasts, overcome them and achieve their dreams. Snow White and Dumbo overcome abuse and trauma. Peter Pan teaches children to fly, an archetypal metaphor, and hold onto their childhood.  Mr. Toad has crazy fun with friends, Pinocchio and Geppetto get their wish and overcome heartache and fear and loneliness. Alice escapes the doldrums of victorian life, etc, etc. And off in the back corner of the park, which I’m sure if it had been designed from day one, would have laid straight back from the castle: the end of the yellow brick road as it were,  lies a monument towards optimism, cooperation, and a better tomorrow again in the form of “it’s a small world.” It’s telling us that to achieve the dreams of the future it will take all of us uniting together.

Disneyland and the Magic Kingdom therefore are really embodiments  of the Disney ethos of their time: a strong conviction that the world is an exciting amazing place and no matter how bad things might have been or look to you now, a great big beautiful tomorrow lies just a dream away. And notably, that it’s up to us as a whole to take us there. The lands not only celebrate optimism but human achievements in realizing that optimism  – whether it’s man conquering the jungle or frontier, the creation of a modern democracy, or characters escaping their haunting pasts. The park even tells us that death isn’t to be feared but enjoyed! (The haunted mansion). Perhaps it’s no surprise that these parks are more popular than ever before, given the world we find ourselves living in at the moment. 

The flaws in the park’s treatment then, aren’t the optimism itself, but rather the somewhat outdated, very white, very American, very classed stories it chooses to tell – particularly on the western side of the park (and perhaps with its historic coziness with monopolistic corporations as well) that were only optimistic and pleasant for the people who wrote the history. For the time they might have been appropriate given the audience they were designed for, but today some of the implications can make you a bit uneasy. I’d still hold that the bones are good, that those settings can still reflect themes of optimism while becoming more aware and inclusive, and indeed over time we’ve seen very slow changes to that effect. For example, Thunder Mountain – while initially perhaps a glorification of gold mining has over time with various story changes become more and more of a morality play about what happens to those who are reckless in their pursuit of profit – something a certain company might take a lesson from. I for one, as perhaps one of the more obvious examples,  would love to see what a Disneyland would look like with stories of the immigrant experience of the same time period paralleling those on Main Street. At any rate, like America, Disneyland is flawed, but it’s themes are solid. Optimism, hope for the future, and the responsibility to foster that future, are the themes that lie at the heart of the stories it tells and why people keep coming back.

P.S. This again reinforces the idea that I think Joe Rohde first articulated: that theme parks NEED themes in the literary sense to achieve their full potential and be effective: that that is what separates the good from the bad park executions, and Disneyland in particularly is a great example of what occurs when nearly every element of the experience serves to reinforce and drive home a particular message.

Theme Park Musing #4

Original Photo found here

I feel this is a good example of the approach to themed design that was taken in the early days of Disney and kept going in some form until the end of Presentationalism in the late 80s or early 90s.

Mermaids don’t literally belong in a land about the future of real life. And submarines don’t literally belong circling a lagoon at the base of the Matterhorn while a monorail circles over-head – unless you want to concoct some story about how this is deep in the future after nuclear wars and climate change have ravaged the earth. The oceans now are at the base of the Alps, civilization has returned, and humans’ mutated ocean dwelling descendants live peacefully with their still original type human breatheren. Not quite the same tone.

But no that’s not what’s going on here. Rather than a landscape formed by an explicit story, this a landscape that’s channeling more abstract, symbolic thinking – something Carl Jung I bet would have a lot to say about. The point isn’t to create a logical coherence, but an emotional right-brain one. This is something Walt was instinctively good at and occurred all over the park. Disneyland as a whole functioned as a landscape of the dream world and collective unconscious rather than the literal world. Environments and attractions weren’t based on necessarily how something is or should exist – but on how people imagine or expect to exist. It’s an environment built on mental associations. From the moment the body of water the submarines were to circle around was conceptualized as a crystal clear lagoon (another more symbolic reality than literal) it became obvious that mermaids should swim in it – because that’s what happens in the crystal clear blue lagoons of the mind. Disneyland conjures landscapes of the imagination and is better off for it. And while I immensely enjoy the insanely detailed literal and concrete (pun intended) hyper-real landscapes of the Rohde school – particularly because he and his team alone really seem to understand what is necessary to make that sort of approach work – I wish that themed entertainment designers would understand that that approach is not the only way, nor often the best way, and there are at least two other options just waiting to return to the stage if someone bothered to look (or was free to).

I’m not asking for a return of mermaids to the lagoon – the whole situation kind of was drenched in 1950s misogyny – but god I want the freedom of that sort of abstract and free-associative thinking to be allowed to make a comeback. Granted as long as we’re in the IP age that seems hard to do.